Quick Setup Guide
From account creation to publish: quick overview of the voice agent setup process.
Every Casalyx plan includes guided onboarding to help you get set up and ready to go live.
We will help with:
- Connecting a phone number
- Setting up call forwarding
- Connecting your calendar
- Configuring availability
- Customising your greeting & AI knowledge
- Testing everything before launch
You can also use the guides below at any time if you want to make changes later.
Step 1: Create Your Account
- Create your Casalyx account
- Verify your email address
- Sign in to access your dashboard
Step 2: Add a Phone Number
Your voice agent needs a phone number before it can go live.
You can either:
- Use a Casalyx number
- Bring your own number
For more information, see the Setting up a Phone Number guide.
Step 3: Configure Your Voice Agent
Create your voice agent and complete the main setup sections, including:
- Business profile
- Areas served
- Greeting and disclaimer
- Services offered
- Types of enquiries handled
Step 4: Configure Scheduling
Choose how your voice agent should handle appointments.
You can:
- Connect a calendar for instant booking, or
- Collect caller availability only
If you connect a calendar, you can also set your own availability and blackout dates.
Step 5: Configure Lead Notifications
Choose which lead details you want to collect and how often you would like to receive lead summary emails.
Step 6: Publish Your Agent
Once everything looks correct, click Save & Publish.
Your voice agent will then be ready to receive calls. At that point, you can:
- Make a test call
- Check your greeting and disclaimer
- Test appointment booking if enabled
- Review your lead notifications
If you want Casalyx to answer missed or after-hours calls from your existing business number, you will also need to set up call forwarding.
For more information, see the Call Forwarding Guide.
Need help? Contact us at support@casalyx.co.